Cohesion pleases users, and the lack thereof upsets them. Just look at the protests that device updates get when staggered across the Android phones, since they depend on the carrier and the manufacturer for the green light. This leads to customers wondering when (or if) they'll be next, and mobile journalists writing about each and every single upgrade.
In addition, Microsoft tirelessly pushed the idea that its saving grace, the Nokia Lumia 900, was the next big thing in smartphones. However, the fact that the Lumia 900 -- as well as another heavy-hitter, the HTC Titan II -- won't be able to update will undoubtedly leave some owners of these devices feeling hung out.
True, Windows Phone 8 isn't out just yet and current devices will at least be able to get the new start screen in Microsoft's 7.8 update, but it's unfortunate that Microsoft rendered these great phones "outdated" underachievers in one fell swoop
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